Support
Ensuring customer success through excellent services and support is paramount here at TraceLink. If you don’t succeed, we don’t succeed.
E-Pedigree Support Case
Welcome! The TraceLink support portal is designed to support you in a variety of ways.
If you are experiencing a technical issue with E-Pedigree, please log in to the support portal to create a case with the Customer Success Team. A team member will respond back within one business day with a case number and an estimate for a resolution. Please provide as much information as possible and be as specific as possible.
If you are a Predictable Supply Suite user and have a support issue, please use this form to open a case with the Customer Success Team.
