Thought leadership
The Agentic Supply Chain Operating Model
Transform how supply chain work is performed. Human teams and governed OPUS Agents work together across end-to-end business processes, combining human judgment and accountability with the speed, consistency, and scale of agentic work.
The result is a more responsive, intelligent, and continuously improving supply chain.
Transforming business performance
Agentic Business Processes transform operational work
Turn business transactions into continuously coordinated work. Human teams and governed OPUS Agents perform work together using shared objectives, rules, operational context, permissions, and measurable outcomes across systems and trading partners.
External Manufacturing
Purchase order to receipt, batch record review, and supplier quality exceptions.
Agentic Business Processes
Agentic Control Tower
Transform business transactions and operational activity into trusted business understanding and governed action. Analytics, reasoning, active monitoring, and observability help human teams and governed OPUS Agents understand conditions, prioritize work, and coordinate governed responses in real time.
The world's largest Agentic Business Network
Extend agentic work beyond the boundaries of a single company. The Integrate-Once™ Agentic Business Network links companies, systems, trading partners, transactions, processes, and operational activity to create trusted context across the end-to-end supply chain.
315,000+
Authenticated business entities
339,000+
Supply chain links
128
Countries with customers
1,750+
Customers
65+
Transaction types
65+
Business Processes
30+
System integrations
150+
Pre-built reports and dashboards
20+
Agentic Business Processes
The industry's track-and-trace leader since 2009
Track-and-trace is where TraceLink began, and it remains the trusted foundation beneath the agentic network. Serialization, verification, and government reporting run on a single validated platform — so compliance data flows the moment a mandate takes effect, anywhere in the world.
2009
Pioneering serialization compliance since day one
1,750+
Customers across the end-to-end supply chain
2B+
Serialized transactions
315K+
Ready-to-integrate partners on the compliance network
Global compliance in every market that matters
Over 40 countries have serialization and reporting mandates in force or on the way. TraceLink already covers them from one global platform — including all 30 markets governed by the EU Falsified Medicines Directive and full U.S. DSCSA — with country modules added as new regulations emerge.
40+
Countries with active or emerging mandates
1B+
Regulatory documents exchanged
United States
United Kingdom
Brazil
China
South Korea
India
Russia
Türkiye
Saudi Arabia
UAE
Egypt
Indonesia
Kazakhstan
Uzbekistan
Kyrgyzstan
Argentina
Qatar
Pakistan
Australia
Taiwan
Algeria
Ethiopia
Vietnam
Austria
Belgium
Bulgaria
Croatia
Cyprus
Czechia
Denmark
Estonia
Finland
France
Germany
Greece
Hungary
Ireland
Italy
Latvia
Lithuania
Luxembourg
Malta
Netherlands
Poland
Portugal
Romania
Slovakia
Slovenia
Spain
Sweden
Built on decades of trusted industry leadership
TraceLink's exclusive focus on the life sciences and healthcare supply chain has enabled us to build the trusted digital foundation powering the industry's transformation to the Agentic Supply Chain Operating Model.
Independently Validated. Continuously Audited.
Customer transformation in practice
Leading global organizations are transforming how work is performed through Agentic Business Processes powered by TraceLink.
Global Pharmaceutical Manufacturer
“Our quality team now reviews exceptions instead of chasing paperwork.”
Explore the future in AI Mode
Understand Agentic Business Processes, discover customer success stories, and learn how TraceLink is transforming the life sciences and healthcare supply chain.