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Product overview
Resolve compliance exceptions with minimal disruption
Supply Chain Work Management for Compliance Exceptions enables companies to rapidly identify, onboard, and engage supply chain partners in a multienterprise process to intake, triage, and resolve both internal and external issues associated with compliance exceptions.
With Supply Chain Work Management for Compliance Exceptions, you can:
Industry challenges
New traceability requirements drive an influx of exceptions
The DSCSA EDDS requirements mandate the electronic exchange of unit-level product data. This greatly increases the amount of data exchanged between trade partners, with any error generating a compliance exception that must be resolved before product can be moved. Challenges include:
Increased exception volume
The transition to serialized transaction information exchange will significantly increase exception volume. As many as 1% of shipments may have an exception.
Increased exception volume
Supply chain disruption
Pharmaceutical products cannot be shipped or sold until exceptions are resolved, which hinders business operations and may even threaten patient safety.
Supply chain disruption
Inefficient collaboration tools
Exceptions are typically managed over phone, email, and shared spreadsheets, which increases the risk of miscommunication and impedes collaboration efficiency.
Inefficient collaboration tools
Capabilities
Digitalize exception management processes with partners
Create digital networks with trade partners to exchange business process information and accelerate cross-company sharing of supply chain data.
Industry voices
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