Digital Recalls

TraceLink fields recall alerts from a variety of sources and captures all updates and new information. Notifications are only distributed to subscribers when a new recall has been digitalized or when an update for an ongoing recall has been received. This saves your team from having to sort through dozens of duplicate recall notifications for each recall event and helps your team focus on what’s important.

Quickly crosscheck digitalized recall information against DSCSA EPCIS data captured by the TraceLink U.S. Compliance solution to confirm whether a recall event impacts individual sites, how much recalled product they received, and more. This eliminates wasteful processes at the site level, like reviewing purchase histories or manually searching shelves for product that was never purchased.

From receiving recall alerts to generating recall impact assessments to coordinating recall activity, all recall activity can be handled from the same easy-to-use platform to automate critical workflows and streamline communication. This also enhances corporate visibility into recall progress, enabling management to dig into and troubleshoot potential issues.

Because every step of the recall process is performed through a single shared platform, it’s all captured automatically to generate digital audit trails. These audit trails can be used for continuous process improvement or to demonstrate process adherence during audits.