Learning Objectives

• Provide an overview of TraceLink data flow and physical product movement.
• Explain how TraceLink defines workflows and define the various types of workflows
• Walk through examples of common data and product flow scenarios, both with TraceLink customers and with non-Tracelink customers
• Demonstrate how to use recipent lists when configuring workflows

Course Length

1 hour

Who should take this course 

Learning Objectives

• Describe what learners can access on the TraceLink University homepage.
• Navigate to courses and live sessions.
• Detail how to register for courses and live sessions.
• Update learner profiles.
• Explain the course point system and how it relates to Premium subscribers.

Course Length

30 minutes

Who should take this course

All new TraceLink University subscribers

Learning Objectives

• Walk through causes of various troubleshooting scenarios and work to solve them.
• Use monitoring tools such as audit trail processing, the Packaging Events Log in Serial Number Exchange, and queries in Serialized Operations Manager to discover issues.

Course Length

75 minutes

Who should take this course

Learners responsible for troubleshooting the system

Take this course!

Learning Objectives

• Describe how TraceLink processes messages.
• Explain the different ways to troubleshoot messages in Info Exchange.

Course Length

45 minutes

Who should take this course

Learners responsible for system troubleshooting

Take this course!

Learning Objectives

• Describe the serialization workflow.
• Detail the steps to add partners, products, and serial number templates.
• Explain how to assign serial number templates to locations. 
• Describe how to report on serial numbers
• Summarize user management.

Course Length

90 minutes

Who should take this course

Implementation Teams

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Learning Objectives

• Review global standards defined by GS1.
• Review the five levels of serialization.
• Summarize how TraceLink's applications support serialization processes.
• Detail global compliance requirements.
• Tour the TraceLink User Interface.

Course Length

65 minutes

Who should take this course

Certify an Administrator for In-House Expertise